pbc99's commitment to responsible gaming
pbc99 believes entertainment should always be safe and controlled — your protection and wellbeing are our top priority.
Why do we care about responsible gaming?
Online gaming can be an enjoyable form of entertainment, but it is always wise to keep it within limits.
pbc99 is committed to providing a safe and enjoyable gaming environment for players in Bangladesh. We believe every player should enjoy gaming with their budget, time, and mental health in mind. Gambling should never be considered a source of income or a solution to financial problems — it is purely a form of entertainment.
On our platform you can manage your own gaming habits — from setting deposit limits to taking a complete account break. On this page we explain all the tools and guidelines that will help you play in a healthy and balanced way at pbc99.
Our protection tools
pbc99 provides several effective measures to keep players safe.
Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, a limit takes effect immediately; however, a waiting period applies if you want to increase it.
Session Time Limit
pbc99 lets you set a time limit on how long you can play in a single session. Once the set time is up, you will be logged out automatically.
Time-Out
If you feel you need a temporary break from gaming, you can suspend your account for a set period — from 24 hours to several weeks.
Self-Exclusion
In serious situations you can choose a long-term self-exclusion. Activating this option completely suspends access to your account.
Betting History Review
You can view your full betting history at any time. Analyse your own gaming patterns and make timely decisions if you notice a tendency to overspend.
24/7 Support
Whenever you feel you need help, our support team is available around the clock. Contact us in Bengali via live chat or email.
Warning signs of problem gambling
Honestly check whether any of the following applies to you.
You keep placing larger bets to try to recover money you have lost.
You have to hide your gambling spending from family or friends.
You are using money set aside for everyday essentials to place bets.
You have tried to stop gambling but keep coming back and cannot control yourself.
You become irritable or anxious when you are unable to play.
You are spending more time gambling by cutting back on work, studies, or family time.
You are gambling with borrowed money or money taken from others.
If any of the above feels familiar, use pbc99's protection tools today or contact our support team.
Four steps to help yourself
The first step to solving a problem is acknowledging it and taking action.
Set limits
Log in to your account and set a daily or weekly deposit limit. Never bet beyond your means.
Take a break
Taking regular breaks is a good habit. Use the time-out feature to close your account for a set period and clear your head.
Tell someone close to you
If you feel gambling is getting out of control, let a family member or trusted friend know. Their support is often the most effective help.
Seek professional help
In serious situations, contact a mental health professional or counsellor. Let our support team know if you want to activate self-exclusion.
The golden rules of healthy gambling
Following these simple guidelines keeps gaming enjoyable at all times.
- Only bet an amount that, if lost, will have no impact on your daily life.
- Never think of gambling as a source of income or a way to recover losses.
- Set a budget and time limit for yourself before each session and stick to them.
- Never place bets while drinking or under emotional stress — your ability to make sound decisions is reduced.
- Take regular breaks during long sessions — stand up, walk around, have some water.
- If you lose, log out calmly rather than making decisions out of anger or frustration.
- Give the highest priority to family, friends, and work — gambling is only a small part of life.
- Remember, the outcome of every game is entirely random — no strategy or pattern can guarantee a win.
Need help? We're here
pbc99 Support Team
Contact us for any concerns about gambling, to set limits, or for self-exclusion. Our trained team is available around the clock in both Bengali and English.
If you are concerned about your own gambling or that of someone you know, let us know today — we will help guide you to the right support.
Play safe, have fun
All games at pbc99 are run on fair play principles and SSL encryption. Choose your favourite game and enjoy it responsibly.