pbc99 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between the pbc99 platform and its users ("Member" or "you"). By using the pbc99 website, mobile version, or any related services, you are automatically considered to have accepted these Terms.

pbc99 is an online casino and betting platform that offers slot games, live casino, cricket betting, and other gaming services. All services provided on this platform are governed by these Terms.

If you disagree with any part of these Terms, please refrain from using the pbc99 platform. For any questions regarding the Terms, contact our support team.

1.1 Definitions

The key terms used in these Terms are defined as follows:

• "Platform" refers to the pbc99 website, application, and all associated digital services.
• "Member" refers to any individual registered on pbc99.
• "Account" refers to each member's personal gaming account.
• "Deposit" refers to funds deposited into the account by the member.
• "Bonus" refers to additional credits given as a promotional offer.
• "Bet" refers to money placed at risk in any game or betting event.

2 Account Registration

When opening an account at pbc99, you must provide accurate and complete information. If an account is registered with false information, that account may be closed at any time and the funds in the account may be forfeited.

2.1 Registration Conditions

• Each individual may open only one account. Managing multiple accounts is strictly prohibited.
• The name, address, and contact details provided at registration must be truthful and current.
• The account password must be kept completely confidential and must not be shared with any third party.
• If the security of your account is compromised, pbc99 must be notified immediately.
• The account is for your personal use only — it may not be used on behalf of, or made available to, any other person.

2.2 Identity Verification

pbc99 reserves the right to verify a member's identity at any time. A copy of a national identity card or passport may be required for withdrawal requests or transactions above a certain amount. Withdrawals may be put on hold until the verification process is complete.

3 Age Limit and Eligibility

The minimum age to open an account at pbc99 is 21. Only individuals aged 21 or older may register and play on this platform.

By registering and using the service, you automatically declare that you are at least 21 years old. If pbc99 finds evidence that a member is underage, that account will be closed immediately and all balances in the account will be forfeited.

3.1 Geographic Eligibility

To use pbc99's services, you must access them from a location where online gaming is not prohibited by applicable law. It is entirely your responsibility to comply with the relevant laws of your own region.

4 Deposits and Withdrawals

4.1 Deposit

The following payment methods are currently accepted for deposits at pbc99: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳100. Deposits are generally credited to the account instantly.

• Minimum deposit: ৳100 (per method)
• Accepted methods: bKash, Nagad, Rocket
• If a deposit is not credited, the support team must be notified immediately
• Deposits from third-party accounts will not be accepted

4.2 Withdrawal

Members may request a withdrawal from their account balance at any time. The minimum amount for withdrawal processing is ৳1,000 and it is completed within 15 minutes to 2 hours.

• Minimum withdrawal: ৳1,000
• Withdrawal time: 15 minutes to 2 hours
• Withdrawals can only be made to an account in the depositor's own name
• Withdrawals may be on hold until identity verification is complete
• Bonus funds are not withdrawable until the wagering requirement for the bonus has been met

4.3 Suspicious Transactions

pbc99 reserves the right to conduct an investigation into any suspicious or unusual transactions. During the investigation, the withdrawal facility for the account in question may be temporarily suspended.

5 Bonuses and Promotions

pbc99 regularly provides various bonuses and promotional offers. Each bonus has its own terms and conditions that must be followed.

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount. Wagering is calculated on the bonus amount only — not on the deposit and bonus combined. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before bonus winnings can be withdrawn.

5.3 Bonus Terms

• After receiving a bonus, the wagering requirement must be met within the specified time limit.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
• Another bonus cannot be accepted while one bonus is active.
• pbc99 reserves the right to modify or cancel any bonus offer.
• If misuse of a bonus is proven, the bonus will be forfeited.

6 Gaming Rules

All games at pbc99 are conducted fairly and transparently. All services including slot games, live casino, and cricket betting are operated by international standard game providers.

6.1 Game Operation

• The outcome of all games is determined in a neutral and random manner.
• If a technical issue occurs during a game, the bet for that round may be cancelled.
• If the internet connection is lost, the status of an ongoing bet is preserved.
• Sufficient balance in the account is required to place a bet on any game.

6.2 Cricket Betting

Bets can be placed on various tournaments and matches in the cricket betting section. Betting market rules apply separately for each event. If a match is abandoned or postponed, pbc99's decision regarding the bet will be considered final.

6.3 VIP Program

pbc99's VIP program has three tiers — Bronze, Silver, and Gold. Bronze members receive a weekly cashback of up to 0.5%, Silver members up to 1.0%, and Gold members up to 1.5%. Advancement to a higher VIP tier depends on regular activity on the platform.

7 Prohibited Activities

All members of the pbc99 platform must refrain from the following activities. Violating these prohibitions will result in account closure and the associated balance may be forfeited.

• Creating or managing multiple accounts
• Misuse of bonus offers or "bonus hunting"
• Depositing funds obtained from illegal sources (money laundering)
• Operating an account using another person's identity
• Interfering with the platform's software or attempting to manipulate game outcomes
• Attempting to exploit technical errors to gain unusual profit
• Assisting minors in managing an account
• Operating on behalf of a professional betting syndicate
• Harassing, intimidating, or deceiving other members of the platform

8 Account Closure and Suspension

8.1 Closure at Member's Request

Any member may request to close their account at any time. This can be done by contacting the support team via email or live chat. The remaining balance (subject to wagering conditions being met) can be withdrawn before the account is closed.

8.2 Responsible Gaming Self-Exclusion

To protect against gambling addiction, members may activate a temporary or permanent self-exclusion. During self-exclusion, access to the account will be completely blocked.

8.3 Closure by pbc99

pbc99 may suspend or permanently close an account at any time in the following circumstances:

• If any clause of these Terms is violated
• If false information is provided during identity verification
• If suspicious financial activity is detected
• In compliance with a court order or directive from a legal authority

9 Limitation of Liability

pbc99 provides services on an "as-is" basis. pbc99's liability is limited in the following matters:

• If a game is interrupted due to loss of internet connection or a technical fault
• In the case of software issues from a third-party game provider
• If loss occurs due to the member's own negligence or error
• If the service is disrupted due to force majeure

However, if a member's valid account balance is affected due to a technical issue, pbc99 will attempt to restore it after a proper investigation.

10 Privacy and Data Security

pbc99 places the highest importance on protecting members' personal information. Our platform uses SSL encryption technology to keep all financial transactions and personal data secure.

Members' information is not sold to any third party. Information may be shared at the request of authorities when required by legal obligation or for investigation purposes. For more details, read our Privacy Policy.

10.1 Cookies and Tracking

pbc99 uses cookies and similar technologies to improve website service quality. By using the platform, you are considered to have consented to the use of cookies.

11 Dispute Resolution

If any member has a complaint regarding a transaction, game result, or any other matter, please contact our support team first. pbc99's support team is available 24/7 via live chat and email in both Bengali and English.

11.1 Complaint Process

• Complaints must first be submitted via live chat or by email at [email protected].
• When submitting a complaint, please clearly provide your account details, transaction information, and a description of the issue.
• pbc99 will endeavor to resolve all complaints within a reasonable time.
• If a member is not satisfied with pbc99's decision, they may proceed at their own discretion.

11.2 Technical Errors

If a game result is displayed incorrectly due to a technical error, pbc99 reserves the right to void or correct that round. In such situations, pbc99's decision will be considered final.

12 Changes to Terms

pbc99 reserves the right to change, revise, or update these terms at any time. In the case of significant changes, members will be notified through their registered contact method.

If you continue to use the pbc99 platform after any changes to the terms, you will automatically be considered to have accepted the revised terms. Therefore, it is recommended that you visit this page regularly.

For any questions regarding the terms, please contact us at: [email protected] or through 24/7 live chat support.